Effective Date: 17/09/2024

Welcome to ConvoHeal, a platform offering holistic health solutions through natural healing techniques such as yoga, meditation, diet counseling, and therapy. These Terms & Conditions outline the rules and regulations governing your use of ConvoHeal’s website and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

Please read these terms carefully. If you do not agree with any part of these terms, do not use our website or services.

1. Introduction

1.1. ConvoHeal is a part of the ConvoCare brand and provides health and wellness services, merging traditional Indian self-healing practices with modern evidence-based therapies.

1.2. These Terms & Conditions govern the use of the ConvoHeal website and all related services provided by ConvoHeal.

1.3. We may update these terms periodically, and any changes will be posted on our website. Your continued use of the website constitutes acceptance of the updated terms.

2. Use of Website

2.1. The ConvoHeal website is intended for personal, non-commercial use. You agree to use the website only for lawful purposes.

2.2. By using the website, you confirm that you are at least 18 years old, or if you are a minor, you are accessing the website with the consent of a legal guardian.

2.3. Unauthorized use of this website, including but not limited to hacking or distributing malicious software, is strictly prohibited and punishable by cyber law.

3. Health Disclaimer

3.1. The information and services provided by ConvoHeal are for general educational purposes and are not a substitute for professional medical advice, diagnosis, or treatment.

3.2. Always consult with a qualified healthcare provider before starting any yoga, meditation, or diet regimen suggested by ConvoHeal, especially if you have pre-existing health conditions.

3.3. ConvoHeal does not guarantee specific health outcomes and is not responsible for any health-related issues arising from the use of its services or recommendations.

4. Privacy Policy

4.1. Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

4.2. By using the website, you consent to the processing of your personal data in accordance with the Privacy Policy.

5. Intellectual Property

5.1. All content on the ConvoHeal website, including but not limited to text, graphics, images, videos, and software, is the intellectual property of ConvoHeal or its licensors.

5.2. You may not copy, distribute, modify, or create derivative works from any material on the website without express permission from ConvoHeal.

5.3. Any unauthorized use of our intellectual property may result in legal action.

6. User Accounts

6.1. You may be required to create an account to access certain services on the website. You agree to provide accurate and complete information during the registration process.

6.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6.3. ConvoHeal reserves the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

7. Payment and Pricing

7.1. ConvoHeal does not publicly list prices on the website. Pricing information is only disclosed to serious inquiries. To request pricing details, please contact us via WhatsApp or email, and we will provide the necessary information.

7.2. Payment for services must be made in advance, following the receipt of pricing information. You agree to pay all applicable fees and taxes associated with your purchase.

7.3. Refunds may be issued at ConvoHeal’s sole discretion and in accordance with our [Refund Policy].

8. Third-Party Links

8.1. Our website may contain links to third-party websites or services that are not operated by ConvoHeal. These links are provided for your convenience, and we do not endorse or take responsibility for the content or services of any third-party sites.

8.2. Accessing third-party sites via ConvoHeal’s website is at your own risk, and you are subject to the terms and conditions of those third-party sites.

9. Limitation of Liability

9.1. To the fullest extent permitted by applicable international laws, including relevant cyber security and eCommerce regulations, ConvoHeal, its affiliates, and employees will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.

9.2. ConvoHeal provides its website and services “as is” and makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the content provided. This limitation applies in accordance with international laws, including but not limited to cyber security and digital commerce regulations.

10. Indemnification

10.1. You agree to indemnify and hold harmless ConvoHeal, its affiliates, and employees from any claims, damages, or expenses, including legal fees, arising from your misuse of the website or violation of these Terms & Conditions.

11. Governing Law

11.1. These Terms & Conditions shall be governed by and construed in accordance with the applicable cyber and eCommerce laws of India. Any disputes arising out of or related to these terms shall be resolved exclusively in the courts of India, in compliance with relevant digital commerce regulations.

12. Termination

12.1. ConvoHeal reserves the right to suspend or terminate your access to the website and its services without prior notice if you violate these Terms & Conditions.

12.2. Upon termination, any licenses or rights granted to you under these Terms & Conditions will cease immediately.

13. Contact Information

13.1. If you have any questions regarding these Terms & Conditions, please contact us at:

• Email: info@convoheal.com